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British Airways Avios accounts have been hacked.
It's scary seeing over 300,000 of mine and my husband's @British_Airways Avios wiped. Please fix ASAP.
— Angelina Aucello (@angelinaaucello) March 27, 2015
Apparently in some cases, points have been used. In others, British Airways drained an account to zero to prevent points from being used.
I tried to log in to my account and my correct password is being rejected.
@sm921 Hi Shane, please DM your Executive Club number, full name and email address so we can look into this. ^Sam
— British Airways (@British_Airways) March 27, 2015
Folks who are calling British Airways are reporting interminable holds.
I predict British Airways sorts all this out in a few days or weeks and all points are restored. My account had under 1,000 Avios, so I will not be doing anything. If you try to contact British Airways, report your success or failure in getting your points or making a booking in the comments.
Hat Tip Dan’s Deals via JB