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According to Delta’s SkyMiles FAQs, mixed cabin awards are no longer allowed.
Mixed cabin awards used to be explicitly allowed (and indeed this FAQ at a slightly different URL has the old language.)
If mixed cabin awards were totally banned, that would terrible news. I can see three possible maladies:
- Delta has “five” cabins: economy, Business, Business Elite, First, and One. Each plane has only two cabins but the front cabin is branded several ways. Not being able to mix First (domestic) and One (international business) onto one award would make international awards nearly impossible and would be a ridiculous policy. This is, emphatically, not what the new prohibition means.
- Folks who live in small cities, served by economy-only regional jets would not be able to fly economy to the big city and connect to Delta One (international business). This is also definitely not what the new prohibition means.
- If you can’t book a one way award to Europe in economy with the return in Business Class for 92,500 miles, then you’d have to book those two awards separately for 30k + 62.5k. Delta awards originating in Europe (your one way return) incur fuel surcharges, so this will cost you a few hundred bucks extra compared to being able to book as one award! (Plus if you need to cancel later, you pay two cancellation fees!) The new prohibition will cause this situation.
We know that–for all Delta’s confusing branding–there are really only two cabins: economy and business.
A Delta spokesman told View from the Wing: “From a shopping perspective First and Business (Delta One) are one and the same ‘premium cabin’.”
So don’t worry about connecting domestic First Class to international Business Class, that’s only one cabin according to Delta.
We know that one-cabin planes will not cause problems.
A Delta spokesman told Delta Points: “When only Main Cabin is available on a flight segment due to aircraft configuration, that does not break the fare.”
You can confirm this online right now. Here is an award from Philadelphia to Rome via New York-JFK. Philadelphia to New York is operated by a one cabin plane, so the Business Class price of 62,500 miles includes that segment in economy and the transatlantic segment in Alitalia Business Class.
You can see that by clicking “Multiple Cabins” above the miles price to get this pop up.
3. But you cannot book mixed cabin roundtrips online–one way in economy and one in Business.
This is a problem. Say you want to book New York to Rome with the outbound in economy and return in Business Class. You can’t do that online, only both ways in economy for 60,000 miles or both ways in Business for 125,000 miles.
You can book each direction as a one way award.
The problem is that the return is an award originating in Europe, meaning Delta slaps you with fuel surcharges.
While the Alitalia flight I showed above has fuel surcharges of only about $140 + taxes, many awards have fuel surcharges that are a lot higher. Delta from Paris to New York would cost over $340 one way between fuel surcharges and high taxes you can avoid if you read this.
At least for now, though, you can book a roundtrip award with one way in economy and one way in Business Class for the proper price by calling Delta at 800-323-2323. I just confirmed that by pricing New York to Rome with one direction in economy and one in Business at 92,500 miles. Who knows how long this loophole will last.
Delta added scary sounding languages to its frequently asked questions, barring mixed-cabin awards.
Right now, you can still book mixed-cabin roundtrips by phone.
You will always be able to book mixed-cabin awards where one flight is in Business Class, and another flight is in economy on a one-cabin plane. You will always be able to fly all premium cabins no matter how Delta has branded them (eg mixing BusinessElite and One.)
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