Class Action Against BA: Avios or Cash Coming Your Way

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If you redeemed British Airways Avios between November 9, 2006 and April 17, 2013, then listen up. You could be entitled from anywhere between 12,500 and 35,000 Avios, or a varying amount of US dollars if you’d prefer it.

British Airways claimed their “fuel surcharges” were meant to compensate for the cost of fuel, which, according to the plaintiffs in the class action brought against them, was not actually the case. BA denies that they are culpable but has agreed to settle anyways.

You can check out the important documents from the case here if that interests you. In summation, British Airways has agreed to pay out up to 2.23 billion Avios in damages (or up to $27.13 million dollars), specifically to:

“All United States resident members of British Airways’ Executive Club who redeemed frequent flier miles for an award ticket from November 9, 2006 through April 17, 2013 and who paid a BA imposed “fuel surcharge,” so long as that United States resident member provided British Airways with a valid United States address at the time of booking.”

Unfortunately those who redeemed Avios via Cash + Avios award bookings are excluded from the group who are due damages.

Getting Compensation

You will automatically be credited some amount of Avios between 12,500 and 35,000 if you do not act (and do not opt out of the lawsuit). If you would prefer cash compensation, you can opt to receive 16.9% of fuel surcharges you paid between November 9, 2006 and April 17, 2013. Here’s how to choose:

  1. Check your inbox and spam folders for an email with the subject line: “Dover v. British Airways Fuel Surcharge Class Action Notice”.

2. Within that email should be an amount of Avios British Airways is offering you, or in lieu of the Avios, an amount of US dollars.

3. To figure out which is a better deal, the Avios or cash, take your valuation of Avios and multiply it by the amount of Avios you are being offered. Take whichever is worth more.

4a. If you’d rather take the Avios, click the Avios link in the email to have points credited to your Executive Club account within 30 days. If you forget, you’ll still get the points, credited at some point after July 29, 2018.

4b. If you’d rather take dollars, fill out and send in this claim form either by email or snail mail–both contacts are listed in the form–by July 29, 2018. To be clear, the class action administration must receive the form by July 29. Otherwise you will get Avios credited to your Executive Club account.

Didn’t receive an email, but think you should’ve?

Call 1 (833) 261-2496 or email info@fuelsurchargeclassaction.com to follow up.

Are you getting any Avios or cash thanks to the class action lawsuit? 

Hat tip View from the Wing


Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.

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