Sweetspots with Etihad Miles: 20,000 Miles One Way to Europe


This post is part of a series about how to maximize value when transferring your Citi ThankYou Points to airline partners.

Etihad miles are easy to accrue as Etihad Guest is a 1:1 transfer partner of Citi ThankYou Points and Starpoints from SPG.

Etihad Guest is the loyalty program of Etihad Airlines, flag carrier of the United Arab Emirates based out of Abu Dhabi. It is not affiliated with any alliance, but it does have many partners:

  • Air New Zealand
  • Air Serbia
  • Air Seychelles
  • Air Berlin
  • Alitalia
  • ANA
  • American Airlines
  • Asiana Airlines
  • Bangkok Airways
  • Brussels Airlines
  • Czech Airlines
  • Etihad regional
  • Garuda Indonesia
  • GOL
  • Hainan Airlines
  • Jet Airways
  • Korean Air
  • Malaysian Airlines
  • Oman Air
  • Philippine Airlines
  • Royal Air Maroc
  • South African Airways
  • Sri Lankan Airlines
  • UIA
  • Virgin Australia

Routing Rules

One Ways

When redeeming Etihad miles on Etihad flights, one ways cost half the price of a roundtrip.

For partner redemptions, it varies–there is no hard and fast rule about booking one way awards. For instance, when redeeming on American Airlines, you can book one way awards for half the price of a roundtrip. However when redeeming on Brussles Airlines, all awarsds price at the roundtrip level.

Stopovers and Open Jaws

The tangible information I could find regarding stopovers on Etihad flights is the following from the terms and conditions on etihadguest.com: “Stopovers in Abu Dhabi are permitted on GuestSeat Rewards only where the booking is made via the Etihad Guest Service Centre” (ie by calling in).

For partner redemptions, I couldn’t find any information on stopovers or open jaws, though for partners you can book one way (like American Airlines), you know a roundtrip can have two open jaws.

Some partners have a defined set of routes you can redeem on each with its own price, some use distance-based pricing, and some use region-based pricing. Check each partner’s page on etihad.com for more details on the award rules for each partner.

Fuel Surcharges

Etihad doesn’t collect fuel surcharges when redeeming its miles on its own flights. However, in addition to taxes, it does collect $50 per longhaul Saver (“Guest”) segment in economy, $100 in Business, and $150 in First.

Screen Shot 2016-03-29 at 4.30.51 AM
The 370 AED extra for Saver (“Guest”) award space compared to Freedom is $100 for one longhaul Business Class award

As far as I know, Etihad does not collect fuel surcharges on partner awards. I know for a fact, fuel surcharges are not collected on awards that fly American Airlines or Air Serbia, and I do not think they are collected on Brussels Airlines flights.  Let us know in the comments if you have any first hand experience with other partners.

Sweetspots for Redemptions

For redeeming Etihad miles on American Airlines flights, the Etihad’s award chart is nearly identical to the old American Airlines award chart before the devaluation that just happened last week, at least for now. Remember 62,500 miles one way to Australia in Business Class and 20,000 miles one way to Europe in Economy? Can’t book those with American Airlines miles anymore, but you can with Etihad miles!

  • 125,000 Etihad miles + taxes = United States to Australia roundtrip in American Airlines Business Class
  • 40,000 Etihad miles + taxes = United States to Europe roundtrip in American Airlines Economy (however that out of pocket amount would skyrocket if you returned from London because of departure taxes, choose one of these European cities with lower taxes instead)

About a month ago I wrote about how you can fly to Europe in a flat bed for 37,000 ThankYou Points. That’s because it costs:

  • 36,620 Etihad miles + $94.70 in taxes = New York to Brussels roundtrip in Brussels Airlines Business Class (featuring a flat bed)

This is technically still speculative, as I eventually found an Etihad Guest agent who found a Business Class award seat on this flight but I did not actually carry out the booking.

I wouldn’t exactly call this a sweetspot, but it is useful to know that if you ever need to book a flight on Air Serbia for some reason, hopping over to Romania on a Eurotrip perhaps, the only miles you can use to book their awards are Etihad miles.

Unfortunately Etihad miles offer poor value on Etihad flights. Each award costs more Etihad miles than it would cost with American Airlines miles, even on American’s new devalued chart.

Searching Award Space and Booking

To search award space for Etihad’s own flights, you can search at etihadguest.com. A “GuestSeat” is the equivalent of Saver level. If you just want a quote on how many miles an award on their own metal would cost, you can input your city pair into their mileage calculator.

To search award space for one of Etihad’s partners you must look elsewhere because etihadguest.com only displays award space on its own flights. Check out the list below to see which sites you should use to find award space for each of Etihad’s partners. Remember to look for Saver space as that is what should be available to all partners.

  • united.com – Air New Zealand, Asiana Airlines, Brussels Airlines,  South African Airways
  • ana.com – ANA
  • aa.com – Airberlin, American Airlines,
  • britishairways.com – Malaysian Airlines, Sri Lankan Airlines
  • delta.com – Alitalia, GOL, Korean Air, Virgin Australia
  • airfrance.com – Czech Airlines
  • alaskaairlines.com – Hainan
  • Call – all other airlines

Partner award space is not bookable online with Etihad miles. Call Etihad Guest at (+44 0345 6081225). That is the UK office number, which I recommend calling over the US office as the agents in the UK have been much more proficient in my experience. Tell the agent the partner airline you want to fly,  and feed them the date, flight number, and cabin of the award space you found using one of the sites above.

Transfer Bonuses

Etihad has been known to run transfer bonuses from Citi ThankYou Points, like this one for 25% at the end of 2015.  If you had used Etihad miles transferred from ThankYou Points during the period of the bonus, that roundtrip Business ticket between New York and Brussels in a flat bed would have cost only 28,000 ThankYou Points. That is a downright steal. To give you a frame of reference, the same award would cost 140,000 miles roundtrip using United miles.

Etihad Trip Reports

If you’re interested in learning more about Etihad’s product, read the trip reports below. I traveled from India to the US in an Etihad A380 First Class Apartment as well as their Business Class for one leg.

Getting Citi ThankYou Points to Transfer to Etihad

The best cards to rack up Etihad miles are the:

Transferring ThankYou Points to Etihad Miles

Sign into thankyou.com and go to the page listing the 12 airline transfer partners. You must transfer in 1,000 point increments.


IMPORTANT – In my experience, Etihad miles have taken seven days to post to my Etihad Guest account after transferring from ThankYou Points. While there is no way around this risk, it is important to take into consideration as award space is prone to change. Etihad allows awards to be put on hold for 24 hours, so take advantage of that while your points are transferring between accounts. I would even try pushing the agent for a longer hold than 24 hours by explaining that you are waiting for your Citi ThankYou Points to hit your Guest Account.

Bottom Line

There are some incredibly high value partner redemptions using Etihad miles. You can fly American Airlines for the same amount of miles that it used to cost on American Airlines’ pre-devaluation award chart. You might even be able to fly roundtrip to Europe in a flat bed for 37,000 miles and minimal taxes, or 28,000 ThankYou Points if you catch it during a transfer bonus!

Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.

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  1. in all honesty transferring TY points to Etihad is a huge risk. considering how incredibly dumb their agents are (most of the time it feels like one is calling a mental institution) even if a partner award is available they may never be able to book it.
    unless the flight you want is bookable online i would not risk it.